The COVID pandemic has cultivated a state of affairs the place on-line supply companies are basically the spine of the economic system. These elevated buyer expectations have led to parcel supply corporations doubling down on the apps that supply one of the best expertise for ordering parcels.
In fact, even earlier than the pandemic, we had been transferring in a decidedly extra app-based path. However what are parcel supply apps anticipated to incorporate in a post-COVID world? And are all apps created equal?
Monitoring – Parcel monitoring performance is essentially the most fundamental side that every one apps ought to embrace at the present time. That a lot is a given. What has modified in current months, nevertheless, is simply how highly effective and exact that monitoring must be. Whereas we had been as soon as glad to easily know a tough estimate for supply, we now wish to know the place our parcels are always on a real-time map.
Evaluation – The info that an organization can verify utilizing their app will permit them to carry out higher sooner or later. That is the ‘large knowledge’ that’s so extremely coveted by corporations for a purpose – it permits them to know extra about us and work extra effectively consequently.
Flexibility – There are few issues extra irritating than arriving dwelling from work to discover a “sorry we missed you” card from a supply service. Due to the pliability of recent parcel supply apps, nevertheless, there at the moment are steps you’ll be able to take to make sure this by no means occurs once more. For instance, when you’re sitting at your workplace desk and also you get a notification ping up in your cellphone that your parcel is about to be delivered, merely use the app to inform the supply driver to go away it with a neighbour or in a secure area outdoors your house. And even give them an alternate supply date and time.
Choices – Lastly, it’s the choices that actually set an app aside from the pack. Saved contacts, the power to ship a number of parcels and extra are all choices that the perfect apps ought to be utilising.
All of those options and extra are included within the up to date Parcel2Go app, which permits customers to match prices and companies from a number of the main supply platforms after which observe the entire supply journey via the app.
In accordance with Parcel2Go MD, Adam Harris: “We listened to buyer suggestions each step of the way in which, and our group has labored laborious to design an app that provides customers the very best parcel supply expertise – and essentially the most options and performance of any parcel comparability app available on the market.”
So, when you’re on the lookout for a fully-featured supply monitoring app you can do so much worse than give Parcel2Go a attempt to if that doesn’t float your boat for no matter purpose there are dozens of options.